Shipping &
Returns Policy.
Shipping Information
All Armonelle orders are shipped from Istanbul, Turkey. Orders are typically processed within 1–3 business days.
Delivery Times
United States: 5–8 business days. European Union: 7–12 business days. Rest of World: 10–18 business days. All shipping times are estimates and may vary during peak periods or due to customs delays.
Free Shipping
Free standard shipping is available on all orders over $75 USD shipped to the United States. International orders over $120 USD qualify for free shipping to most destinations.
Tracking
A tracking number is provided for all orders via email once your order has been dispatched from Istanbul.
Returns & Refunds
We want you to love your Armonelle products. If for any reason you are not satisfied, we accept returns within 30 days of delivery.
Return Conditions
Items must be unused and in their original packaging. For hygiene reasons, kese gloves, loofahs, sea sponges, and opened soap products cannot be returned once used. Gift sets may be returned if all items are unused and in original packaging.
How to Return
Email support@armonelle.com with your order number and reason for return. We will provide return instructions within 24 hours. Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly sent.
Refunds
Approved refunds are processed within 5–7 business days of receiving the returned item. Refunds are issued to the original payment method.
Customs & Duties
International orders may be subject to customs duties and taxes levied by the destination country. These charges are the responsibility of the recipient. Armonelle has no control over these charges and cannot predict their amount. We recommend contacting your local customs office for information before ordering.
Contact
For any shipping or returns questions, contact us at support@armonelle.com or via WhatsApp at +90 501 527 77 29.